Call Now

Privacy Policy

Ramirez Tint & Detailing [legal entity name] (“Ramirez Tint & Detailing,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit www.ramirezdetailing.com or book a service with us, how we use it, and the choices you have.

Information we collect

Information you give us. When you request a quote, book a service or contact us, we collect the details you provide. These may include your name, email address, phone number, the service you’re interested in, your vehicle’s year, make and model, and any message you send.

Information collected automatically. When you visit our website, we and our service providers automatically collect some technical information. This includes your IP address, browser and device type, pages viewed, how you reached our site, and the date and time of your visit. It is collected through cookies and similar technologies (see “Cookies and analytics” below).

Information from service appointments. When we work on your vehicle, we may record details needed to perform the service. These include vehicle condition notes, photos of the vehicle, the service address for mobile appointments, and payment records.

How we use your information

We use your information to:

  • Respond to quote requests, questions and messages
  • Schedule, confirm and perform services, including mobile appointments
  • Process payments and keep business records
  • Send appointment reminders and service follow-ups
  • Register product warranties with coating or film manufacturers when applicable
  • Improve our website and understand how visitors use it
  • Comply with legal obligations and protect our rights

We may use before-and-after photos of vehicles we work on in our gallery and on social media. We do not show license plates or personal information. If you prefer that we not use photos of your vehicle, tell us before or after your appointment.

How we share your information

We do not sell or rent your personal information. We share it only with:

  • Service providers who help us run our business. These include our website host, online booking platform (Urable), payment processor, and email or text messaging tools. They may use your information only to provide services to us.
  • Product manufacturers, when needed to register a coating or film warranty in your name.
  • Legal and safety reasons, when required by law, or to protect our rights, our customers or the public.
  • Business transfers, if our business is sold or reorganized.

Cookies and analytics

Our website uses cookies, which are small files stored in your browser. We use Google Analytics to understand how visitors use our site. Google Analytics sets cookies such as _ga and collects information about your visit, which Google processes on our behalf. You can learn more at Google’s Privacy Policy and opt out with the Google Analytics Opt-out Browser Add-on.

Our site also includes content from third parties: Google Maps, Google reviews, and our online booking page. These providers may collect information under their own privacy policies when you view or use their content. You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.

Text messages and email

If you give us your phone number or email, we may contact you about your quote, appointment or service. [If you send marketing messages: We will send promotional messages only with your consent. You can opt out at any time by replying STOP to a text or clicking “unsubscribe” in an email.] Message and data rates may apply.

How long we keep information

We keep personal information only as long as we need it for the purposes above. This includes keeping records for warranty, tax and accounting needs. After that, we delete it or make it anonymous.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect your information. No website or online transmission is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us to access, correct or delete the personal information we hold about you. You may also ask us to stop contacting you. To make a request, contact us using the details below. We will respond within a reasonable time.

Children’s privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Our site links to other websites, such as Facebook, Instagram, Google Maps and our booking platform. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Changes take effect when posted.

Contact us

Ramirez Tint & Detailing Unit #15, 2020 S Combee Rd, Lakeland, FL 33801 Phone: 813-220-2179 Email: ramirezdetailing1@gmail.com